Support

Most problems are covered below. If yours isn't, email me at david@brookes.dev and I'll get back to you.

It helps to know which device you're using, which version of iOS or macOS it's on, and what happened. Please don't send passwords.

A recipe won't import

Some sites block apps from reading their pages, and some don't mark up their recipes in a way Cayenne can find. If a link doesn't work on iPhone or iPad, copy the recipe text and paste it in, or take a screenshot and import that. Either way, check the quantities before you save.

The assistant isn't available

It needs a device that supports Apple Intelligence, with Apple Intelligence turned on and your language and region supported. If it's using Private Cloud Compute, you'll need to be online. Everything else in Cayenne works without it.

My recipes aren't syncing between devices

Check that both devices are signed in to the same Apple Account, that iCloud is turned on for Cayenne, and that both are online. Changes can take a few minutes to come through. Please don't delete the app to try to fix it. Email me first.

My cooking timer didn't go off

Timers are on iPhone and iPad only. Check that Cayenne is allowed to set alarms in Settings.

What does Copy to Reminders do?

It makes a new list in Reminders with your grocery items. It's a one-off copy, so if you change one list afterwards, the other won't update.